Policy and cancellations

Deductions

Deductions are not given for uneaten meals, early departures or late arrivals.

Cancellations

In case of cancellation, a penalty must be paid on the total amount of the stay, to the extent indicated below:

- Up to 7 days before arrival: No penalty

- Up to 5 days before arrival: 10% of the total

- Up to 3 days before arrival: 15% of the total

- Up to 1 day before arrival: 35% of the total

After the last deadline or if no-show, the customer is required to pay 100% of the total booking.

Booking confirmation

A deposit equal to 10% of your stay or an authorisation to withdraw it from a credit card is required.